FAQ's
Frequently Asked Questions
In most cases, no. We prioritise non-destructive methods. If drilling is unavoidable, we’ll explain why and replace the lock like-for-like or upgrade if you prefer.
Yes – using professional picking and bypass techniques.
We can realign hinges/keeps and service the mechanism so it closes and locks smoothly.
Pricing depends on the work and parts. We’ll diagnose on site, explain your options and costs upfront, and only proceed with your approval.
No. We never keep or duplicate your keys without your request. Restricted key systems come with a security card for controlled copies.
We respond as fast as possible. Actual arrival depends on distance and traffic, but we’ll give you a realistic ETA when you call.
Recognised, reliable brands that meet UK standards. We’ll recommend the right hardware for your door and budget.
Yes, we recommend you do this every 6 months. We can advise how to do this, depending on the locks you have fitted.
We can take card payments and bank transfers, we also accept cash.
If you have a question that isn’t mentioned above, don’t hesitate to get in contact and we’ll do our best to help.
Happy Customers
See feedback from some of our valued customers.
He was a good price, cheaper than others I called!
I would also like to add that as a woman on my own, I felt comfortable with him doing work in the house.
Will defo use again if needed!
From taking the call to upgrading our locks the process was fast and simple.
Highly recommended!
Great
Trustpilot
about 1 month ago
My door wasn’t locking
My door wasn’t locking, so I called late one night for help. He offered to come out straight away to secure it, which I really appreciated, even though I managed to sort it myself. The next day, he arrived promptly with all the parts needed and fitted a more secure lock, explaining clearly why the old one wasn’t very secure and what had caused the door to fail in the first place. He also repaired the inner workings of the door and fixed a few other issues I hadn’t even noticed. Fast, efficient, and genuinely professional service, I’d highly recommend him to anyone needing lock or door repairs. Now I have a locksmith I trust and can call whenever I have any issues!
about 2 months ago
Kind, safe and great communication
Optimus Locksmiths came out to sort my door after it stopped locking randomly on Sunday afternoon. He didn’t have the part in stock to fix immediately, so put a temporary lock on so the house was safe overnight. Gavin returned a day later to sort it out with the part. Communication was great, I knew when he ordered the part, when it came and when he was planning on coming. He was a good price, cheaper than others I called! I would also like to add that as a woman on my own, I felt comfortable with him doing work in the house. Will defo use again if needed!
about 2 months ago
Gavin the locksmith from optimus…
Gavin the locksmith from optimus locksmiths in corby was at our house within 15 minutes of calling we had an issue with a snapped key in the lock he was very friendly and super efficient When he got here he said that he could either take the key out of the lock that had snapped or replace the whole system for a tenner what a guy when he had finished he had also given me a safety feature that I had never thought of what a guy would definitely recommend to all Forgot to mention this was at 730 pm at night and we were concerned that we would have no security for the night Excellent price and great tradesman
about 2 months ago
Amazing work
Amazing work, came to my aid on the same day and helped secure my property
about 3 months ago
Amazing fast, efficient and friendly service
Amazing fast, efficient and friendly service. Helped me when I was locked out of my house and was very stressed, so a friendly helping hand was definitely needed
about 2 months ago
Fantastic customer service
Fantastic customer service, called very late and Gavin came was at my door within 40 minutes. An hour or so later I was in and all for a very reasonable price Would recommend