FAQ's

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Frequently Asked Questions

In most cases, no. We prioritise non-destructive methods. If drilling is unavoidable, we’ll explain why and replace the lock like-for-like or upgrade if you prefer.

Yes – using professional picking and bypass techniques.

We can realign hinges/keeps and service the mechanism so it closes and locks smoothly.

Pricing depends on the work and parts. We’ll diagnose on site, explain your options and costs upfront, and only proceed with your approval.

No. We never keep or duplicate your keys without your request. Restricted key systems come with a security card for controlled copies.

We respond as fast as possible. Actual arrival depends on distance and traffic, but we’ll give you a realistic ETA when you call.

Recognised, reliable brands that meet UK standards. We’ll recommend the right hardware for your door and budget.

Yes, we recommend you do this every 6 months. We can advise how to do this, depending on the locks you have fitted.

We can take card payments and bank transfers, we also accept cash.

If you have a question that isn’t mentioned above, don’t hesitate to get in contact and we’ll do our best to help.

Happy Customers

See feedback from some of our valued customers.

5.0
Based on 5 reviews
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Susie F.
19:38 05 Nov 25
Brilliant service, can't thank you enough! Had us back into our house in under 30 minutes.
Samantha P.
21:17 30 Oct 25
Big thanks to Gavin for getting out to me so quickly when my door wouldn’t lock! He arrived fast, was friendly and professional, and had the problem sorted in no time. Really appreciated how he explained what went wrong and made sure everything was working perfectly before leaving
Max G.
14:44 23 Oct 25
Called Optimus late on a Friday evening to gain access to a property in Corby that a tenant had lost the keys to. Gavin was on-site within 15 minute's and my tenant was back in the property within 25 minutes. All for a reasonable price!
Ju K.
22:42 04 Oct 25
I would recommend Optimus Locksmiths to anyone needing a fast, honest and skilled locksmith.
Ash H
19:53 06 Sep 25
Called Optimus out this evening as our front door lock had failed and we were unable to secure the door.

From taking the call to upgrading our locks the process was fast and simple.

Highly recommended!