FAQ's
Frequently Asked Questions
In most cases, no. We prioritise non-destructive methods. If drilling is unavoidable, we’ll explain why and replace the lock like-for-like or upgrade if you prefer.
Yes – using professional picking and bypass techniques.
We can realign hinges/keeps and service the mechanism so it closes and locks smoothly.
Pricing depends on the work and parts. We’ll diagnose on site, explain your options and costs upfront, and only proceed with your approval.
No. We never keep or duplicate your keys without your request. Restricted key systems come with a security card for controlled copies.
We respond as fast as possible. Actual arrival depends on distance and traffic, but we’ll give you a realistic ETA when you call.
Recognised, reliable brands that meet UK standards. We’ll recommend the right hardware for your door and budget.
Yes, we recommend you do this every 6 months. We can advise how to do this, depending on the locks you have fitted.
We can take card payments and bank transfers, we also accept cash.
If you have a question that isn’t mentioned above, don’t hesitate to get in contact and we’ll do our best to help.
Happy Customers
See feedback from some of our valued customers.




He was a good price, cheaper than others I called!
I would also like to add that as a woman on my own, I felt comfortable with him doing work in the house.
Will defo use again if needed!











From taking the call to upgrading our locks the process was fast and simple.
Highly recommended!
Excellent
about 2 days ago
Great service
Great service, saved me and my friend and did a solid service. Highly recommend!
about 2 days ago
Got to my house in 15 minutes and got…
Got to my house in 15 minutes and got me and my friend in when we were locked out. Friendly and efficient. Would recommend and use again.
about 12 days ago
Guests locked out
Called Gav out after one of my Airbnb guests locked themselves out. After waiting 3 hours for the previous locksmith, Gavin arrived within half an hour and had my guest back inside within minutes. Fast, reliable, and professional service — highly recommended.
about 17 days ago
Gavin was a pleasure to work with
Gavin was a pleasure to work with, he was professional, kept great communication and got the job done effortlessly. Would highly recommend as a trusted contractor.
about 20 days ago
Excellent service from Gary
Excellent service from Gary! We were a bit stuck tonight as our door was not locking. He saw our Facebook post on a community page and within 30mins was here and sorted. My mum is very vulnerable with a condition and this did worry her before sorted! Super friendly and very knowledgeable! Thank you for everything.
about 26 days ago
Highly recommend.
I sent Gavin some photos of a faulty back door lock/handle and he provided a very reasonable quote. As he was already in my area he arrived within a couple of hours and stuck to his quote even though the job took longer and there was slightly more involved. Gavin is very genuine, friendly and personable and explains everything in detail. He made sure I understood all my options before starting the job.
